Payment of the cruise

Payments for tours and all services at RIVIERA TOUR can be made exclusively and only by wire transfer or deposit exclusively to the account of the travel agency RIVIERA TOUR.

Please note that any cash payments or payments on behalf of sellers are not permitted and will not be posted.

Autor/ka fotografie: Anna Shvets: https://www.pexels.com/cs-cz/foto/osoba-ruka-macbook-pro-macbook-4482896/

Payments in the Czech Republic

When booking a cruise, different rules apply than when booking accommodation or conventional tours. The cruise company sells cruises at market prices. In practice, this means that the price of a cruise can vary from minute to minute, depending on the cruise company's current sales. Up to 25,000 clients embark with MSC Cruises every week and therefore significant price movements are the order of the day. In the case of a cruise booking, we will advise you of the necessity to pay a deposit (in the case of a cruise, the full amount before departure) with a minimum time delay. Your booking with a guaranteed price is usually valid within a few hours and therefore your payment must be made according to the payment regulations. In case you do not meet the payment conditions stated in the prescribed contract, you risk a possible price increase, according to the current prices of the cruise company;

Please make payments for the tour/cruise according to the due date stated in the travel contract. Please note that the due date is the date of crediting the funds to the account of RIVIERA TOUR. If the day of issue is the due date, you can make the payment as follows: 

deposit to our account at any branch of ČSOB transfer from the account - if you have your account with ČSOB 
*transfer from the account with sending confirmation of payment - if you have an account with a bank other than ČSOB, you can make a payment order. However, it is necessary to send a confirmation of payment to our CK immediately. Please note that the confirmation of payment must contain proof of debit from your account. The payment order is not proof of payment. 

Pay the tour to the account: CZK 203 676 297 / 0300 ČSOB 
Variable symbol of payment: your contract number 

Each travel contract has its own variable payment symbol. Please do not combine multiple payments under one variable symbol. Such payment will not be charged. Payment without the specified var. symbol will not be charged;

Please note: Payments in the CZECH REPUBLIC cannot be paid to EUR account in SLOVAKIA. 

If you send us payment for the tour to a Slovakian or other foreign account - we will return your payment back to you less bank charges. The bank will charge you a foreign payment fee, which can be in the thousands of dollars, and will usually deduct this fee from your payment immediately. We will then credit our travel agency's account with the amount less this fee, which you will have to pay additionally. Tours booked in the CZECH REPUBLIC must be paid in the local currency - CZK to an account in the Czech Republic.

Payments in Slovakia

Pay the tour to the account: 401  117  78  89 / 7500 ČSOB 
Variable symbol of payment: your contract number 

Each travel contract has its own variable payment symbol. 
Please do not combine multiple payments under one variable symbol. Such payment will not be charged. Payment without the specified var. symbol will not be charged. 

Please note: Payments from SLOVAKIA cannot be made to a CZK account in the CZECH REPUBLIC. The bank will charge you a foreign payment fee, which can be up to thousands of dollars, and this fee will usually be deducted from your payment immediately. We will then receive the amount less this fee in our travel agency's account, which you will have to pay additionally...

Tour invoicing

Information for clients requesting a tour invoice from their employer

We would like to inform all clients with a request for invoicing of a trip-recreation allowance from an employer-invoice to the company about the conditions of CK RIVIERA TOUR for issuing a tax document-invoice.

 We apologize to all clients, but the requirements of some companies are so extreme and often in violation of the law, that we have prepared some rules and guidelines for the possibility of issuing an invoice for the employer.

 When invoicing, we require an order from the employer, which must state:

 Exact name of the company according to the commercial register

without this information, the invoice will not be issued.

 2/ In the invoice we will list all persons participating in the tour according to the travel contract - do not ask us to issue an invoice for only one person if more than one person is participating in the tour.

3/ In the case of an employer's holiday allowance, where the employer only pays for a proportion of the trip, we will state on the invoice that it is a holiday allowance - not a trip payment, which you often request to include on the invoice.

 4/ Please do not ask us to include other information in the invoice than what belongs in the invoice. It is not possible to invoice for e.g. transport services, shipping, etc. We will only ever invoice the actual performance according to the travel contract.

 5/ Please be aware that our travel agency supplies the services provided and these are governed by the general terms and conditions of our travel agency. Any requests for changes, especially requesting  due dates and the like  are unacceptable.

6/ Any payment from your employer must be paid into your account by bank transfer. Invoices cannot be paid by cash or credit.

 7/ In the event of an overpayment on the travel contract account, a request for reimbursement of the overpayment must be made on the prescribed form. A handling fee is payable for the refund of the overpayment.

 8/ One free tax invoice can be issued for each travel contract. In the case of a request for more than one document, each document will be charged 175,-CZK per issued document.

Download: REQUEST FOR INVOICE FOR EMPLOYEES (CZ)

Download: TRAVEL CONTRACT REFUND REQUEST (CZ)