Payment for the cruise

Payments for trips and all services at CK RIVIERA TOUR can only be made to the RIVIERA TOUR travel agency account. Please note that any cash payments or payments to the sellers' accounts are not permitted and will not be accepted.

Autor/ka fotografie: Anna Shvets: https://www.pexels.com/cs-cz/foto/osoba-ruka-macbook-pro-macbook-4482896/

Payments for cruises and tours with CK RIVIERA TOUR

When booking a cruise, different rules apply than when booking accommodation or traditional tours. The cruise company sells cruises at market prices. In practice, this means that the price of a trip can vary from minute to minute, depending on the cruise company's current sales. Every week, up to 25,000 customers board MSC Cruises, which is why significant price fluctuations are commonplace. When booking a cruise, we will require you to pay a deposit (in the case of a cruise, the full amount before departure) with a minimum time delay. Your reservation with a guaranteed price is usually valid for a few hours, so it is necessary to make your payment according to the payment instructions. If you do not meet the payment terms specified in the prescribed contract, you risk a possible price increase, according to the current prices of the cruise company.

Please make payments for the trip/cruise according to the due date specified in the travel contract. Please note that the due date means the date on which the funds are credited to the account of CK RIVIERA TOUR. If the date of issue is the due date, you can make the payment as follows:

Please make the payment for the trip to the following account: CZK 203 676 297 / 0300 ČSOB. Variable payment symbol: your contract number.

Each travel contract has its own variable payment symbol. Please do not combine multiple payments under one variable symbol. Such payments will not be processed. Payments without the specified variable symbol will not be processed.

For payments from abroad:

Payments in Slovakia and abroad

Due to changes in legislation and taxation of account turnover in Slovakia, it will no longer be possible to make payments to accounts in euros in Slovakia from 15 September 2025.

 

For payments from Slovakia and abroad:

Invoicing of the trip

Information for clients requesting travel invoicing from their employer

We would like to inform all clients requesting invoicing for a trip – a contribution towards recreation from their employer – an invoice for the company, about the conditions of CK RIVIERA TOUR for issuing a tax document/invoice.

We apologise to all our clients, but the requirements of some companies are so extreme and often contrary to the law that we have prepared several rules and principles for issuing invoices to employers.

For invoicing purposes, we require an order from the employer, which must include:

1/ Exact name of the company according to the commercial register:

Without this information, the invoice will not be issued.

2/ We will list all persons participating in the trip on the invoice in accordance with the travel contract – please do not ask us to issue an invoice for only one person if more than one person is participating in the trip.

3/ In the case of an employer's contribution to a holiday, where the employer only pays a proportionate part of the trip, we will state in the invoice that this is a contribution to recreation - not payment for the trip, which you often request to be stated in the invoice.

4/ Please do not request that we include any information in the invoice other than that which belongs there. It is not possible to issue an invoice for transport services, shipping, or similar items. We will always include only the actual services provided in accordance with the travel contract in the invoice.

5/ It should be noted that our travel agency provides services that are governed by our general terms and conditions. Any requests for changes, particularly requests regarding payment deadlines and similar matters, are unacceptable.

6/ All payments from employers must be made to our account by bank transfer. It is not possible to pay invoices in cash or by credit note.

7/ In the event of an overpayment on the travel contract account, it is necessary to request a refund of the overpayment using the prescribed form. A handling fee is charged for refunds of overpayments.

 8/ One invoice/tax document can be issued free of charge for each travel contract. If more than one document is required, each additional document will be charged at CZK 175 per document issued.

Download: Request for issuing a trip invoice for employers (pdf)

Download: Request for refund of travel contract overpayment (pdf)